Information Black Ice Software, LLC Gathers and Tracks
Black Ice Software, LLC gathers two types of information about users:
- Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters, to participate in our message boards or forums, to email a friend, and from participation in polls and surveys:
- Information Black Ice Software, LLC gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers' needs.
Data we are Collecting and Processing
We collect the information that has been provided through our download forms, including the followings:
- Full Name
- Email Address
- Company Name
- Phone number
- Additional optional information the customer may provide
We also collect billing information through our purchase process, including the followings:
- Full Name
- Email Address
- Company Name
- Phone number
- Provided billing address
We do not collect or store any payment information, such as Credit Card numbers or CVV.
How we are Processing the collected data
At Black Ice Software, we take protecting personal data very seriously. This is why we maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of your personal user data and other information transmitted to us.
All personal data collected through our online services are stored in our secured company databases. Our databases are protected with all essential standard security layers, including but not limited to strict company firewalls, authentications, and physical safeguards, ensuring no unauthorized parties can access the data.
The purposes for which we are processing the collected data
We collect data for the following purposes:
- Personalize your experience with our online services
- To help our employees identify the person or company in case of support inquiries
- Develop, improve and maintain our services and products
- Send you communications, including by email. For example, we may use email to respond to support inquiries or to share information about our products, services, and promotional offers that we think may interest you
Usage of Google APIs
Some Black Ice Software products allow users to log in with their Google account for better user experience and easier setup. These applications are the Black Ice Print2Email and FileFlow.
Print2Email and FileFlow use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
How Users may request deletion of their data
To request deleting your data, please contact sales@blackice.com.
Contact us
More legal information can be found in Black Ice's Legal Notices